Water Bills are Quarterly.
Meters are read around the 15th of the Month – March, June, September and December.
Bills are due on the 21st of the Month – January, April, July and October.
Please utilize the following options when paying your bill.
Utility Bill Payment Options:
• Residents can pay utility bills using drop box at City Hall
• Residents can pay utility bills online with a credit or debit card
**Convenience fees have been waived for this billing.
• Residents can pay utility bills by check mailed to PO Box 39, Lake Helen, Florida 32744
Pay your bill online with your Credit Card:
Please direct any questions related to water payments, billing inquiries, and new service to Sharon at City Hall:
Phone: (386) 228-2121
Fax: (386) 228-9714
UTILITY BILLED QUARTERLY: On or about January 1st, April 1st, July 1st, October 1st
Billed at the first of the month & DUE BY THE 20TH OF THE BILLING MONTH
LATE FEE AFTER THE 20TH IS $25.00 for Residential Meters. * All accounts NOT PAID in full by 8AM on the shutoff date shown on the bill will be assessed at $25.00 post delinquent payment fee. Water will not be turned on until the total bill is paid in full by cash or certified funds.
During those months, from the 13th-17th we are asking residents to make sure:
- Family pets are restrained so that City employees can access the meter
- Meters are easily accessible and are not covered by any items
- Grass and/or shrubbery are trimmed around meters
Water bills are rendered thereon and mailed out the first of April, July, October, and January, or the first working day thereafter. Full payment is due upon receipt of the bill. Such billing shall become delinquent if not paid within twenty (20) days of the billing date and subject to penalty. Non-payment after thirty (30) days of the billing date shall result in the water being shut off and shall not be reconnected until all delinquent penalties have been fully paid.
When leaving a residence, it shall be the owners/tenants responsibility to notify City Hall with a final read date and forwarding address for the final water bill and service deposit refund, if applicable.
Base Rate $54.26
Capital Improvement Fee $20.00 per ERU
|Rate 5% increase||$1.28 per|
Consumption Rate $6.35 per 1,000 gallons
Capital Improvement Fee $20.00
|1 ½ |
|2 inch||3 inch||4 inch||6 inch|
|Base rate based on meter size||$45.44||$75.44||$125.23||$207.89||$345.08||$572.82|