Water Bills are Quarterly.
Meters are read around the 15th of the Month – March, June, September and December.
Bills are due on the 21st of the Month – January, April, July and October.
Please utilize the following options when paying your bill.
- Utility Bill Payment Options:
- Residents can pay utility bills using drop box at City Hall
- Residents can pay utility bills online with a credit or debit card
- Residents can pay utility bills by check mailed to PO Box 39, Lake Helen, Florida 32744
- **Convenience fees have been waived for this billing.
Water Utility Bill Drop Box
artwork by Kathy Ivers,
curated by Nancy Weary
Pay your bill online with your Credit Card:
Please direct any questions related to water payments, billing inquiries, and new service to Sharon at City Hall:
Phone: (386) 228-2121
Fax: (386) 228-9714
During those months, from the 13th-17th we are asking residents to make sure:
- Family pets are restrained so that City employees can access the meter
- Meters are easily accessible and are not covered by any items
- Grass and/or shrubbery are trimmed around meters
Water bills are rendered thereon and mailed out the first of April, July, October, and January, or the first working day thereafter. Full payment is due upon receipt of the bill. Such billing shall become delinquent if not paid within twenty (20) days of the billing date and subject to penalty. Non-payment after thirty (30) days of the billing date shall result in the water being shut off and shall not be reconnected until all delinquent penalties have been fully paid.
When leaving a residence, it shall be the owners/tenants responsibility to notify City Hall with a final read date and forwarding address for the final water bill and service deposit refund, if applicable.
Base Rate $54.26
Capital Improvement Fee $20.00 per ERU
|Rate 5% increase||$1.28 per|
Consumption Rate $6.35 per 1,000 gallons
Capital Improvement Fee $20.00
|1 ½ |
|2 inch||3 inch||4 inch||6 inch|
|Base rate based on meter size||$45.44||$75.44||$125.23||$207.89||$345.08||$572.82|